TERMS AND CONDITIONS

Effective Date: 10/03/2025
Last Updated: 08/03/2025

Welcome to TROVE! These Terms of Service (“Terms”) govern your use of our website, trovese.com (the “Site”), and any services, content, or products offered by TROVE (“Company,” “we,” “our,” or “us”). By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.

1. Eligibility

You must be at least 18 years old to use our Site and services. By using our services, you represent and warrant that you have the legal capacity to enter into this agreement.

2. Orders & Payments

  • All orders placed on trovese.com are subject to availability and confirmation.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Prices are displayed in [CAD/USD] and are subject to change without notice.
  • Payment must be made at the time of order through approved payment methods.
  • We use third-party payment processors to ensure secure transactions.

3. Shipping & Delivery

  • We aim to process and ship orders within the estimated timeframe provided at checkout.
  • Delivery times vary depending on your location and selected shipping method.
  • TROVE is not responsible for delays caused by third-party shipping carriers or customs.
  • Customers are responsible for any applicable customs duties and taxes.

4. Returns & Exchanges

  • We accept returns or exchanges within 7 days of delivery, provided that the item is in its original condition, unused, and in original packaging.
  • Refunds will be processed to the original payment method, excluding shipping fees.
  • Personalized or final sale items cannot be returned or exchanged.
  • To initiate a return, contact our support team at contact@trovese.com.

5. Intellectual Property

  • All content on trovese.com, including text, images, logos, and designs, is the exclusive property of TROVE and protected by copyright, trademark, and intellectual property laws.
  • You may not copy, reproduce, distribute, or use our content without written permission.

6. User Conduct

By using our Site, you agree not to:

  • Engage in fraudulent, illegal, or harmful activities.
  • Attempt to gain unauthorized access to our systems.
  • Use the Site for any purpose that violates applicable laws.
  • Submit false information or impersonate another person.

7. Limitation of Liability

  • TROVE is not liable for indirect, incidental, or consequential damages resulting from your use of our services.
  • Our liability is limited to the amount paid for the specific product or service in question.
  • We do not guarantee uninterrupted or error-free access to our Site.

8. Privacy Policy

Your use of our Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

9. Changes to Terms

TROVE reserves the right to modify these Terms at any time. Changes will be posted on this page, and your continued use of the Site constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of [Canada/Your Province], and any disputes shall be resolved in the appropriate courts of [Your Province].

11. Contact Information

For any questions or concerns regarding these Terms, please contact us at:
TROVE
Email: contact@trovese.com
Website: https://trovese.com